Bike is apparently built in UK. They said they could no longer source the battery, but I could send it to them to recell? Do you do that? Would hate to send overseas when it could be done here in U.S. It is a Sony 36V 9Ah battery. Dimensions are 4.25" W x 3" D x 11.5" H.
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Thank you for your timely and sincere response. I really appreciate it!
no sir no custom battery work done here, just custom ebikes and parts. we promote converting regular bikes to ebikes and avoiding hub motors and premade ebikes. when you go custom you can upgrade every part and not be stuck with a manufacturers integrated proprietary battery or motor system, which limits your flexibility upgrading the bike over time. you could try contacting a custom battery producer and see if they can do anything for you, likely im going to guess not. i know of bicyclemotorworks . com but i doubt someone can recell your proprietary ebike battery, i could be wrong though. good luck